Privacy Policy

Last updated: 10 March 2025

1. General information

This page explains how New Urban Habits (nUH) collects, uses and protects your personal data when you access the website newurbanhabits.com.

We are committed to respecting the privacy of our users and protecting personal data in accordance with the General Data Protection Regulation (GDPR – EU 2016/679). This policy describes what information we collect, for what purposes we use it, and what rights you have over your data.

2. What data we collect

Depending on how you interact with our website, we may collect the following data:

Identification data: first name, last name, email address, organisation (optional)
Information about website usage: IP address, browser type, pages accessed, source of the visit
Communication preferences: whether you have opted to receive newsletters or other notifications

This data is collected only if you voluntarily provide it through the forms on the website or through the use of our services.

3. How we use the data

The data collected is used exclusively for the purposes for which it was provided:

To process your registration for events organised by New Urban Habits
To send you relevant information about the festival, updates and other similar events
To improve the user experience on the website through traffic analysis and content optimisation
To comply with legal obligations and ensure data security

We do not share or sell your data to third parties for commercial purposes.

4. How long we keep the data

We keep your data only for as long as necessary for the purposes for which it was collected:

Data collected for event registration will be deleted six months after the event ends
Data collected for newsletter subscriptions will be kept until you unsubscribe
Data collected through cookies will be kept in accordance with the policies of each third-party service used

You may request the deletion of your data at any time, in accordance with your rights under the GDPR.

5. Who we share the data with

Your data may be shared only with service providers that help us operate the website and provide you with a better experience:

Email marketing services such as Mailchimp or Brevo for sending newsletters
Analytics tools such as Google Analytics for monitoring website traffic
Technical partners for hosting and security

All these providers comply with GDPR regulations and are required to protect your data.

6. Your rights over your data

Under the General Data Protection Regulation, you have the following rights regarding your personal information:

Right of access – You may request a copy of your personal data
Right to rectification – You have the right to request the correction of inaccurate information
Right to erasure (“right to be forgotten”) – You may request the deletion of your data under certain conditions
Right to data portability – You have the right to request the transfer of your data in an accessible format
Right to object to processing – You may refuse the use of your data for certain purposes
Right to withdraw consent – If you have subscribed to the newsletter, you may unsubscribe at any time

To exercise these rights, you can contact us at contact@newurbanhabits.com.

7. Cookies and tracking technologies

Our website uses cookies to improve the user experience and analyse browsing behaviour. These may include:

Essential cookies – Necessary for the website to function
Analytics cookies – Used to understand how users interact with the website
Marketing cookies – Used for advertising and remarketing

You can manage and disable cookies from your browser settings.

8. Data security

We take all necessary measures to protect your data against unauthorised access, loss or misuse. The website is protected through:

SSL encryption for the protection of data transmission
Restricted access to collected data
Internal confidentiality policies for authorised staff

If you suspect an issue related to the security of your data, please contact us immediately.

9. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy to reflect legislative changes or improvements to our services. The latest version will always be available on the website.

If you have any questions or requests related to this policy, you can contact us at contact@newurbanhabits.com.